Last Updated: 2023
1. Introduction
MEESIAM EMPIRE SDN. BHD. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our restaurant, our website, or interact with us through online platforms (such as social media, Google, GrabFood, Foodpanda, etc.).

2. Information We Collect
We may collect the following types of personal information:
Contact information: Name, phone number, email address.
Order and transaction details: Food orders, payment information, delivery address (if applicable).
Marketing and communication preferences: Participation in promotions, loyalty programs, or feedback forms.
Website or digital data: Cookies, browsing activity, and analytics data (if you visit our website or social media).

3. How We Use Your Information
Your information is used only for legitimate business purposes, including:
Processing and fulfilling orders or reservations.
Communicating updates, promotions, or loyalty rewards.
Improving our services, menu, and customer experience.
Complying with legal or regulatory requirements.

4. How We Protect Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Customer data is stored securely in password-protected systems.
Access is restricted to authorized staff only.
We do not sell, rent, or trade your personal information with third parties.

5. Sharing of Information
We may share limited information only with trusted partners or service providers who help us operate (such as payment gateways, delivery platforms, or marketing tools).
All such partners are required to keep your information confidential and use it only for the agreed purpose.
6. Your Rights
You may request to:
Access or correct your personal data.
Withdraw consent for marketing messages.
Delete your information from our records (where legally allowed).
To do so, please contact us at:
📧 dash0115@gmail.com
📞 +60124343549
7. Cookies and Online Tracking
If you visit our website, we may use cookies or analytics tools to understand customer behavior and improve user experience.
You may adjust your browser settings to refuse cookies if you prefer.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website or available upon request at our outlets.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
MEESIAM EMPIRE SDN. BHD.
📍9, Jalan Indah 8/13, Taman Bukit Indah, 81200 Johor Bahru, Johor Darul Ta'zim
📧 dash0115@gmail.com
📞 +60124343549